Emails may be informal in personal contexts, but professional communication requires attention to detail, awareness that your email reflects you and your company, and a professional tone so that it may be forwarded to any third party if needed. Email is often used to exchange information within organizations. Although email may have an informal feel, remember that your emails need to convey professionalism and respect when you email in a business context.
There are multiple types of professional emails that you may need to send. Here are a few examples:
This page is a derivative of of 7.1 Correspondence: Text Messages, Emails, Memos, and Letters by Suzan Last, licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Emails in a business setting are different from other types of communication, and it’s important to know how to send polite and professional emails to make a good impression in the workplace. Watch the video and read the tips below to find out how to send business emails.
Include the following elements in your emails:
Follow these guidelines for a professional email style:
Follow these guidelines for appropriate email etiquette:
Follow these additional guidelines edit your email and add anything you’re missing:
The example email below demonstrates how to write an email that follows the guidelines for professional emails. Notice that this email includes the following elements:
From: Steve Jobs
To: Human Resources Division
Date: September 12, 2015
Subject: Safe Zone Training
Please consider signing up for the next available Safe Zone workshop offered by the College. As you know, our department is working toward increasing the number of Safe Zone volunteers in our area, and I hope several of you may be available for the next workshop scheduled for Friday, October 9.
For more information on the Safe Zone program, please visit http://www.cocc.edu/multicultural/safe-zone-training/
Please let me know if you will attend.
CEO Apple Computing